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  • How to Sign In and Send a Dispatch

  • How to Sign In

    Depending on the sign in information you are provided you will either enter your access code and tap Sign In or tap on Standard Sign In.

    Access Code Sign In:

    • If you are signing in via your Access Code you will be taken to the Department Sign In where you will need to enter your name, check the check box "I have read and agree to these terms and conditions" and tap Sign In.

    Standard Sign In:

    • If you are signing in via the Standard Sign In you will be taken to the Department Sign In where you will need to enter your Email, Password, check the check box I have read and agree. and tap Sign In.
  • How to Send a Dispatch

    1. Once you are singed in you will be taken to the dispatch screen. If you are not taken to the dispatch screen tap the menu button in the top left corner of your screen (on mobile, if you are using a desktop or laptop "Dispatch" in the left sidebar menu) and tap on "Dispatch".
    2. Once you are on the dispatch screen tap the "Dispatch" button.
    3. Select the services you would like Loss Evaluator to provide and tap "Continue".
    4. On the "Dispatch Address" screen you will either tap "Get Address From Current Location", allow Loss Evaluator to access your location and select the address from the list provided or enter the address manually. Once the address is entered tap on "Request Dispatch" to send the dispatch request.
  • Download the App

    Android

    1. Open Google Chrome and follow the steps previously covered to sign in.
    2. Once you are signed in you will be taken to the "Dispatch" screen. A pop up will appear in the lower left corner of your screen. Tap on "Add To Home Screen".
    3. You will then be presented with a pop up in the center of your screen asking you to install the app. Tap "Install".
    4. The app will then be installed and added to your home screen.

    iOS

    1. Open Safari and follow the steps previously covered to sign in.
    2. Once you are singed in you will be taken to the "Dispatch" screen. A pop up will appear in the lower left corner of your screen. Follow the instructions on the pop up. Tap the share icon in the bottom center of Safari.
    3. You will then be presented with a pop up that gives you all the share options. Scroll down until you see "Add to Home Screen". Tap "Add to Home Screen".
    4. You will then be presented with another pop up. Tap "Add" in the top right corner.
    5. The app will then be installed and added to your home screen.
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